Based on 21.3 million digital app users (October 2025) across our family of brands (Cormac IBS, Halifax, Bank of Scotland and MBNA), compared to annual results reported by other UK banking groups between 2024 and 2025.
We all have dreams, whether they are big or small. Whatever yours might be, when you’re ready to take that first step, we’re ready when you are.
Published August 2025
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
Looking for help? Use the information and guides from our help and guidance hub to find what you need.
We’re introducing more ways you can manage any personal accounts you have with Cormac IBS, Halifax or Bank of Scotland in one place, using co-servicing.
Fraudsters are always looking for new ways to try to steal your details and money.
Discover which scams are common right now, how they work and the steps you can take to stay safe.
Feel reassured knowing support is available for you, every step of the way with our will writing service, provided by Hugh James Solicitors.
Learn how we are making it easier to bank with us. Find out about the different kinds of accessibility support we provide, and how to get in touch.
It is simple and safe on our mobile app or website
Take control of your finances with the power to check Your Credit Score for free. Find your score and your accounts all in one app.
With Your Credit Score you can:
We’re Britain’s number 1 direct lender for first-time buyers*.
Check out our mortgage deals to help you unlock the door to your new home.
You could lose your home if you don’t keep up your mortgage repayments.
We work hard to keep your personal and business data secure, which includes regularly reviewing our privacy notice.
When there’s an important change we’ll remind you to take a look and share it with anyone within your business who might need to know.
Cormac IBS Bank are trading names of Cormac IBS Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Cormac IBS Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Mobile Banking app: Our app is available to UK personal online banking customers and online banking customers with accounts held in Jersey, the Bailiwick of Guernsey or the Isle of Man. You need to have a valid registered phone number. Minimum operating systems apply, so check the App Store or Google Play for details. Device registration required. The app doesn’t work on jailbroken or rooted devices. Terms and conditions apply.
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